Live Virtual Receptionist Service for Businesses

Virtual Receptionist

Live Virtual Receptionist Service for Businesses

With its team of amiable, upbeat, and effective virtual receptionists, Gabbyville is an accolade-winning live answering service that keeps your company operating like a well-oiled machine. We complete the task at a fraction of the cost, are easy to use and affordable.

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What is a virtual receptionist?

Is your business feeling like it’s missing something? Are you tired of being tied down to the same old phone system? Do you want to be able to grow without having to worry about hiring or training new staff?

Virtual receptionist service will provide you with a live, virtual receptionist who can answer calls and emails, schedule meetings, and do all the other tasks that you’ve been doing manually, beyond your normal business hours. They’ll even do it from anywhere in the world where there’s an internet connection!

From small businesses in rural areas to large corporations with offices in several different countries, many have made the decision towards outsourcing virtual assistant services to grow their business. 

Live Virtual Receptionist is a virtual receptionist service that allows businesses to hire a live receptionist from anywhere in the world. This means that if you’re trying to keep up with all of the important tasks of running your business, you don’t have to worry about being away. 

Live Virtual Receptionist offers several different packages that are designed specifically for small businesses like yours, larger US-based corporations, and more. We understand how important it is for your business to be able to stay open full-time when it might not otherwise be possible. With our help, we can ensure that your business remains up and running while still giving you the peace of mind knowing that everything is being taken care of by someone else.

Features of Gabbyville’s Virtual Receptionist Service

Unlimited Live Call Answering

Any service or business looking to improve their customer support service, among other things, will notice a definitive difference when calls are answered in real-time.

An answering service can be tailored to your needs and is not a one-size-fits-all type of service. No two companies are alike, but we can work towards your own business goals.

Call Routing and Outbound Calling

Businesses can answer incoming calls and immediately route them to the appropriate departments using call routing. System administrators can maintain contact with callers without putting them on hold thanks to intelligent call routing.

Wait times, abandonment rates, and resolution times are all decreased by call routing.

Utilize the ‘cold calls’ or outbound calling feature to connect with potential clients. This feature enables businesses to have focused conversations with clients in order to help them buy the product they were interested in.

Detailed Message Taking

Never overlook anything when recording grievances or service requests. Every little detail is captured and communicated via voicemail or email with important details like the caller’s name, phone number, reason for calling, and next steps.

Appointment Setting

Live receptionists can make scheduling appointments using a web-based calendar system that is integrated so that your company receives real-time updates on every appointment made. Reminders of your upcoming appointments are sent to both you and your clients.

Top Phone Call Quality

Services like Gabbyville use T1 phone lines over VoIP, which enables them to consistently maintain the highest call quality.


The modern world demands that you stay in touch with many people at once rather than just one, and virtual receptionists can place calls on your behalf so that you can collaborate with as many people as you need to for work and other purposes.

Professional Service

Calls for appointments, services, and finding and buying gifts are returned on your behalf when receiving personal or business calls. Gabbyville’s virtual receptionists have a strong background of training and professionalism that will be reflected upon your business. This is usually an added cost for businesses, as are the issues that come with an in-house receptionist: sick days, employee retention issues and turnover, payroll and benefits costs. Gabbyville’s solution provides ease of scalability, at a fraction of the cost of hiring in-house.

There are numerous variations of call servicing platforms. While some might use a pay-as-you-go model, others charge per-minute rates for calls.

Live answering calls can help you manage the increasing demand for your service and products as well as other over-the-call business needs, which is especially important in an economy that is constantly recovering and booming.

For clients with larger call volume requirements, Gabbyville can meet their needs by custom training specific personnel to deploy any inbound or outbound call project or request.

Bilingual Capabilities

You can communicate with people by using their language. Additionally, bilingual receptionists who provide answering services can assist your company in interacting with a growing segment of the population.

You can connect with customers on a wider scale by using Gabbyville’s virtual receptionist service.

Personalized Greetings for Your Business

Your company adheres to a certain philosophy. The way the brand is presented should also reflect its mission and moral compass. Additionally, your literal tone of voice should reflect the ethos and values of the business. The best way to welcome customers using our live answering services is with personalized greetings because they make your business stand out.

Greetings that are special and tailored to the caller can go a long way, especially when they expect their problems to be resolved when they call.

Real-time Status Updates

By updating your availability in real-time, you can keep your virtual receptionist informed about your day. How calls are routed to you by the receptionist will depend on your level of availability and preferences.

Block Spam Calls

Why pay for unnecessary expenses like spam calls? That doesn’t sound right, so live answering services like Gabbyville charge you only for calls that are pertinent to you and your company.

Daily Update Capability

With just one text, call, or email, you can instantly update your virtual receptionists with all the necessary daily service requests and directives. This gives you the freedom to stay connected wherever you are and whenever you want.

Businesses in All Industries Choose Gabbyville

See what our customers are saying about our Virtual Reception Services!

  • Accounting

Virtual receptionist services allow inbound calls and emails to be answered by a live person. This can be very helpful in the accounting industry where many customers prefer to communicate through email and sometimes those emails need to be routed to other people on your team.

  • Automobile

Virtual receptionist services can be used in the automobile industry to conduct training, offer customer service and more. Automobile companies can use virtual receptionists to train new employees or to answer FAQs as if they were standing at the front desk of a brick-and-mortar business. 

  • Construction

A brick-and-mortar office may not be appropriate for certain construction companies, while others that are based online or at home may prefer a more personal touch. This service provides a professional phone operator to answer calls and schedule appointments on behalf of your business.

  • Dental

Paperwork is a big part of running your practice. You need to communicate with patients and their insurance companies, for example. Call handling and managing all this information can be tedious. A virtual receptionist service can take over these tasks so that you can focus on what matters most: patient care.

  • Entertainment

The entertainment industry is one of the most time-sensitive and service-oriented industries. From personal assistants and agents, to personal businesses like acting coaches or fitness trainers, clients have been accustomed to having a team of people working around them to make their life easier. Our virtual receptionist service can provide this same level of support by answering messages and returning calls from providers, agents, and even fans based on your preferences.

  • Finance

The finance industry is a fast-paced environment that requires all aspects of trading to move quickly and efficiently. A virtual receptionist service can be used to support this need. 

  • Healthcare

Healthcare is one of the primary industries that uses virtual receptionist services. There are more patients and a high demand for urgent care all the time. Using a virtual receptionist service can help with better patient satisfaction rates as well as ensure that your hospital runs smoothly, even after-hours.

  • IT

As an IT professional, you are necessarily busy. You have no time to talk to everyone that calls your office. A virtual receptionist service can manage those calls for you and answer them professionally so they feel they received good service while relieving you of the burden of fielding calls.

  • Legal

If you’re a legal services firm, your business model is most likely centered around clients, attorneys, and staff. Our virtual receptionist service will help your business to present an image of professionalism and reliability to your clients and those who are trying to reach you.

  • Real Estate

A virtual receptionist can be utilized by a realtor or real estate agent to receive client calls, manage an online appointment system, and schedule showings for the realtor’s clients. Realtors can spend more time selling houses and less time answering phone calls.

How Our Virtual Receptionist Service Works

1. Greet and screen callers.

The best virtual receptionist is one that can keep up with large call volumes, offer personalized greetings and screen customer calls on behalf of business owners. That’s exactly what we do. 

2. Collect important call details.

Our receptionist company will act as more than your typical call center, gathering the essential information needed for your business to thrive. This information can later be plugged into your CRM to take your operations to the next level.

3. Relay and transfer messages.

We make sure through effective call forwarding that the right people receive the right messages at the right time. 

Benefits of Choosing Gabbyville’s Virtual Receptionist Service

Pricing Affordable for Businesses of All Sizes

Gabbyville helps answer phone calls, solve business concerns and help grow the business on priority while saving a tremendous amount of money, and allowing your customers feel like they’re still talking to a real person. Our services are cost-optimized as opposed to hiring an in-house receptionist.

No More Voicemails

Gabbyville’s ensemble of Gabbonistas keeps things running very smoothly which means no more pending voicemails for you to sift and get back to.

Professional Service When You’re Not Available

A Gabbyville-trained virtual receptionist is a force to be reckoned with even when you are not present to take the call because of the vivacious and personable service that Gabbyville provides to its clients and callers. 

Our Gabbonistas undergo years of front office live receptionist training and have years of experience in various industries. You can rest assured knowing that Gabbyville is taking care of your business’s virtual receptionist needs while simultaneously maintaining a professional image for your company.

Why is having a telephoning service answer calls on your behalf important? Because if a company is not connected to its customers, it won’t succeed.

Customizable to Fit Your Business’s Needs

Gabbyville has a reputation for going above and beyond for its patrons and subscribers. Their objective extends beyond merely returning your calls. Did you know that live inbound calls have a higher conversion rate than online leads? 

Additionally, your company can lose out on potential customers because the average in-house receptionist misses 50% of calls. Therefore, enhance your relationship with Gabbyville right away.

Capture more opportunities with Gabbyville

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