Virtual Receptionists for IT Professionals and Software Development Companies
What IT Professionals and IT Companies Need
As an IT expert, you’re busy creating, testing, and debugging functional programs, writing clean and testable code, assessing systems, optimizing applications, designing a winning website look, and creating an amazing user experience.
And you need a great team of receptionists to help you with communicate with your amazing clients better, faster, and peppier!
From carrying confident conversations about on-site and off-site support service, continuous backup, soft launch, to DNS inspection and patch management services, you can count on our trusty Gabbonistas to speak confidently and knowledgeably to your clients!
How Gabbyville Can Help IT Professionals and IT Companies
Great customer service should be on top of a great IT company’s list.
Evan started his web development company with two of his closest friends. A gifted programmer with a knack for marketing, their small company caught a major break in 2013. Since then, business has been great.
Evan’s team soon expanded. But even with new people on board, everyone’s doing multiple tasks.
“It’s one of the advantages of working with great professionals, we’re connected by a deep pride for what we do, and it’s just a great environment to be in,” remarked Evan.
“When we do our work, we’re usually pretty focused. We sometimes let phones go to voicemail when Janine’s busy working on HR stuff. She usually handles the phones, but she’s also multitasking, like all of us.”
“When the other guys do pick up the phone and encounter questions about scheduling and appointments, they’d put them on hold or transfer them to another person. It wasn’t so popular with clients.”
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