April 12, 2018Thanks to technology and social media, the written word has become more common than...- January 5, 2018Thinking of what your brand or service stands for is one thing. Getting it...
- March 21, 2017By Pol Arellano It’s not always sunny and rose-colored in the comment section of your...
- February 24, 2017By now, you as an entrepreneur know just how important phone calls are to...
- November 18, 2016By Rigor C. Arellano Advertising invites people. Experience makes customers. It sounds simple enough, and yet...
- October 21, 2016By Rigor Arellano It’s 11 p.m. You’re just about to get your final wink for...
- October 4, 2016By Rigor C. Arellano One of the most successful and well-loved companies in the world...
- September 18, 2016By Rigor C. Arellano What could happen in 3 seconds? A 10-percent drop on your...
- September 13, 2016By Rigor C. Arellano When the upcoming presidential elections gets 1 in 4 small business...
- September 8, 2016By Rigor C. Arellano You’ve probably heard of local businesses, or better yet, seen your...
- September 4, 2016It is the goal of any (sane) hardworking entrepreneur to get the most amount...
- August 30, 2016In today’s tech-savvy times, we can order Indonesian takeout food with a click of...
- August 30, 2016In today’s digitally distracting times, effective listening is as rare a trait as being...
- August 23, 2016“Hello, it’s me. I was wondering if after all these years you’d like to...
- August 22, 2016Time check: 2 hours, 13 minutes before the event starts. As of right now, there’s...
- June 13, 2016There’s an old adage that says, “You only get one chance to make a...
- June 9, 2016Working remotely has its advantages. Whether you turn a spare bedroom or another area...
- June 2, 2016All of this modern technology is great, but sometimes it aids in a lack...
- May 30, 2016While owning a small business may fulfill one of your lifelong dreams, it’s also...
- May 27, 2016If you’re a business owner, chances are good that you are constantly looking to...
- May 24, 2016You’ve worked hard to make your small business successful. There have been more 18...
- May 20, 2016Soaring energy costs, downsizing, and commuter traffic are all factors in making working remotely...
- May 19, 2016In these trying times, small and medium businesses are trying to keep up with...
- May 17, 2016If you own a business, you know the dreaded feeling of a missed call....
- May 10, 2016What do we mean by this? Inbox rules can refer to a number of...
- May 9, 2016Email is the most common form of work-related communication. So many people are bombarded...
- May 9, 2016Digital communication values continue to grow, as do consumer expectations regarding response time. This...
- May 3, 2016In our technological age, we still rely on our phones to do business. When...
- May 2, 2016When you’re in business, you need reliable communication with everyone. From your clients to...
- April 26, 2016Dealing with customer service can be tricky at the best of times, whether you...
- April 22, 2016The phone rings for a while at your small business, and no one gets...
- April 20, 2016Integrating communication systems mean merging all the communication methods employed by the organization including...
- April 18, 2016Everyone has things they have to do, and using a calendar can help you...
- April 14, 2016Chronically late humans, listen up: you are not alone. Millions of busy people all...
- April 13, 2016Scheduling software is very important for any business large or small. It will ensure...
- April 8, 2016Persistence runs the risk of melting into annoyance, even harassment. Developing the positive side...
- April 6, 2016As a small business owner, you’ve got quite a few responsibilities on your plate....
- April 4, 2016Do you want more sales? Are you looking to grow your company’s profitability? Of...
- March 31, 2016A small business really needs prompt phone pick up. It might seem like a...
- March 28, 2016The Key Roles of Live Customer Service Representatives A customer service representative might sound like...
- March 25, 2016There is a severe price for poor customer service. If you don't treat your...
- March 24, 2016All our lives we search high and low for what we consider to be...
- March 24, 2016No business is going to retain all of its customers; you have some that...
- March 22, 2016How often have you taken to the Internet or texted a friend to tell...
- March 17, 2016Have you experienced another person noticing something unique about you? Perhaps someone you do...
- March 15, 2016Customer service isn’t a nice-to-have in today’s competitive market. It’s a necessity that directly...
- March 14, 2016The drive of business is profit and community betterment. To accomplish this goal, efficiency...
- March 9, 2016Every business knows that customer service is crucial to its survival. Without satisfied customers,...
- March 4, 2016The fastest way to upset a consumer who calls in requesting customer assistance is...
- March 1, 2016The groan and impatient facial expression give away an inkling that the man on...
- February 29, 2016Success doesn’t just happen overnight. It takes focus, dedication, and determination to achieve your...
- February 25, 2016Negotiation is hard work. Figuring out how to tell people what it is that...
- February 23, 2016Business leaders often have a forward-thinking vision and defined plan to help them reach...
- February 17, 2016Thomas Edison, one of the greatest innovators, famously said that invention is 1 percent...
- February 15, 2016Success isn’t just an abstract concept - it’s a realistic goal that many people...
- February 11, 2016Unfortunately, many people find it hard to succeed because they have issues concentrating, and...
- February 9, 2016Success isn’t just an abstract concept - it’s a realistic goal that many people...
- February 4, 2016Are you having issues staying inspired in your day-to-day life? Podcasts are a great...
- February 3, 2016Customers are the lifeblood of your business organization. You may offer the greatest product...
- January 29, 2016Staying productive and scheduling the days ahead are two of the biggest challenges facing...
- January 27, 2016Everyone needs a hobby. There is nothing better than spending your downtime doing something...
- January 25, 2016Want to be successful? The fastest way you can achieve that success is by...
- January 21, 2016Stress is an extremely prevalent issue within our society. The unfortunate truth is that...
- January 19, 2016To improve your life, finding websites and apps (outside of social media) that help...
- January 18, 2016Being successful is all about motivation and dedication. Without the proper knowledge, it can...
- January 13, 2016Your productivity level is a major key to the level of your success in...
- January 12, 2016It is the confidence we see in others that makes us admire them. Confidence...
- January 7, 2016If you can pinpoint the exact emotion you’re feeling, or if you can easily...
- January 6, 2016You see them all the time: people who seem to have it all, who...
- January 4, 2016Sometimes, it’s the small things which define successful people more than the big things. ...
- December 29, 2015As human beings, we often get caught up in certain biases that prevent us...
- December 28, 2015When you have your own company, it is important to make sure that things...
- December 23, 2015Are you overwhelmed by the amount of work you need to do in just...
- December 18, 2015A business requires investments to be successful. Those investments could be your time, money,...
- December 17, 2015Have you ever wondered what it takes to be successful? After speaking with and...
- October 20, 2015If you have read any of the other posts on this blog, then you...
- October 15, 2015That title might sound silly to you. How would a receptionist make my office...
- October 12, 2015The term virtual receptionist can be a little confusing. Just by the sound of...
- October 2, 2015Why do you want to make you business more professional? If you get the...
- September 30, 2015So we are here to break this down for you. But before we do,...
- September 29, 2015If you are coming to this post and are deciding on whether your business...
- September 28, 2015So you’re thinking about getting a receptionist? It’s a really good idea, and you...
- September 15, 2015When it comes to cleaning services, what is the most important part of the...
- September 9, 2015Let’s take a minute to think about what an event planner does. To the...
- September 7, 2015A real estate agent can be a really great job. Depending on where or...
- September 3, 2015Okay, let’s paint a picture here. Your company gets a call from a big...
- September 1, 2015Starting your own technology company is a lot of work. If you are starting...
- August 31, 2015People who do not work in IT might not understand the frustrations that come...
- August 21, 2015So you have your license and the experience to work as some kind of...
- August 18, 2015Most individuals expect an attorney’s phone to be answered by a receptionist. A receptionist...
- August 12, 2015If you read the title of this post, you are probably thinking through the...
- August 7, 2015We have all heard the saying, “the customer is always right,” and there is...
- July 31, 2015So you have a small business, but you want to appear professional. You no...
- July 27, 2015You could describe customer service as anything that a business or company does to...
- July 17, 2015Working from home can be a huge benefit. You largely get to set your...
- July 15, 2015When someone hears about phones and marketing in the same breath, they immediately think...
- July 9, 2015If you have seen any comedic television shows or movies in the past couple...
- July 3, 2015Amidst these busy technological times when it seems that everything is being programmed or...
- July 1, 2015In this digital age, it may seem like you can take care of everything...
- May 27, 2015Starting a business on your own can be hard considering the factors that you...
- May 25, 2015Congratulations, you’ve succeeded in getting those “preciousssss” (Smeagol, from the Lord of the Rings...
- May 22, 2015Giving a perfect first impression is arguably the most important aspect of business. Either...
- May 20, 2015Being an entrepreneur is like being a superhero since it’s hard to have at...
- May 15, 2015In our personal lives, toxic individuals are exhausting to be around with since they...
- May 11, 2015We all know that we at Gabbyville have the gift of gab. But do...
- May 8, 2015There is no argument that your customer service department is your first line of...
- May 6, 2015So you’ve watched all the movies, read an entire magazine and even bought a...
- April 30, 2015In the corporate world, taking on more responsibilities such as accepting a mid-level or management position...
- April 28, 2015Tasked with welcoming your clients and building your company’s image, a receptionist's job is never...
- April 24, 2015In today's business world where productivity and cost efficiency separate extraordinary companies from mundane...
- April 22, 2015Many business owners are reluctant when it comes to hiring a professional receptionist because...
- April 20, 2015Financially-speaking, a live virtual receptionist is a better option compared to a full-time employee...
- March 25, 2015In business, a missed call can mean a missed chance to improve revenue because...
- March 23, 2015Change is the only thing that is constant in this world; this is true both...
- March 19, 2015After some time, working in the office may become boring to the point that...
- March 16, 2015They say that growing your relationship with clients or customers is one of, if...
- March 11, 2015As the digital age grows bigger, a lot of companies are now utilizing the...
- March 9, 2015Starting a small business is guaranteed to be pricey, that’s why entrepreneurs targets to...
- March 3, 2015Starting a business can have its share of hardships. However, having a business that...
- February 27, 2015One way or another, we all have encountered customers that are hard to handle....
- February 25, 2015By making almost everything accessible, the Internet opens many gates to help you grow...
- February 23, 2015Receptionists are usually the first person your client ever meets. They are your first...
- February 18, 2015Far from just answering and forwarding your calls, the role of the Virtual Receptionist...
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