You could describe customer service as anything that a business or company does to take care of the needs of …
The Comeback of the Telephone!
In this digital age, it may seem like you can take care of everything online. Basic communication, scheduling, and so …
Dealing With Changes In The Workplace
Change is the only thing that is constant in this world; this is true both in our personal lives and in the business …
Introduction to the Capabilities of a Virtual Receptionist
Far from just answering and forwarding your calls, the role of the Virtual Receptionist has definitely expanded and has now …