Coronavirus – Gabbyville

Our entire world has come face-to-face with a disease that has ripped through countries, states, cities, communities, schools, churches, families, and more. It has been fatal for some and leaves others without any symptoms at all. And, while underlying medical conditions can be an indicator of severity, this disease seems to not make any sense at all.

There is no cure. There is no vaccine. There is no surefire way to keep yourself from getting it. This is what makes it so scary and has caused fear to grip people from all around the world. What can they do? Who can they talk to? Where can they go?

With so many questions left unanswered, panic can set in, resulting in pure chaos. By providing communities with medical answering services amid COVID-19, you can bring some much-needed clarity in the face of uncertainty.

Providing Medical Answering Services and Support

Typically, when natural disasters and emergencies occur, they are isolated to a specific area or region. Unfortunately, though, with COVID-19, this is something much, much bigger. It is affecting our entire world. This means there are a lot of people out there with questions.

Here’s the problem, though. The individuals we would generally turn to for advice and knowledge are busy, aren’t they? Doctors, nurses, urgent care workers, hospital employees, and other medical personnel are on the front line of this war against COVID-19. They are stretched thin working to keep people alive. So, when it comes to getting everyone’s questions answered, they just don’t have the time.

Their lack of time does not take away the need for answers. Therefore, we need to find another way – and that is a medical answering service. See, many individuals have been advised not to leave their homes unless it is for essential reasons. Why? Because we are trying to curb the spread of the virus. As a result, more people will be calling for answers and someone needs to be on the other line.

- Do I need to get tested?
- How can I get tested?
- What symptoms should I be looking for?
- Do you think I may have COVID-19?
- What can I do to help my sick family member?
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These are just a few of the most common questions asked. Without answers, fear will increase. By using medical answering services, we can reduce anxiety and panic as well as cut down on people heading to medical facilities in their quest for answers. The virtual service will be able to provide the answers and solutions needed for these common questions.

Creating Organization in the Midst of Chaos

COVID-19 has already brought a sense of chaos to our country and the world. As we begin to address it and overcome it, we don’t need to do so with chaos. Instead, we need to work to create an organized system that will allow us to thoroughly address everyone’s concerns, get the testing done in an orderly fashion, and treat those who are in need of medical treatment.

An organized system can bring a sense of calm and confidence among the population. By having medical answering services available, those with questions or concerns can call in and get the answers they need. If they need testing, it can be scheduled and they will know when and where that will happen.

If they need medical attention, they will find out where to go, how to access care, and what to expect. Organization will reduce the negative impact COVID-19 has on our communities.

Putting Patients First by Reducing Administrative Tasks

Have you watched the news lately? Medical facilities everywhere – though, especially in the hotspots – are overrun with patients requiring help due to the virus. Think about it – due to the ability of this virus to easily spread, each time a suspected COVID-19 patient enters the hospital, additional steps have to be taken.

In addition, the lack of medical staff, personal protection equipment (PPE), ventilators, and other necessities have been creating quite the stir. How can our medical team do their jobs without this equipment? How can they focus on those in front of them when more and more people keep arriving?

Medical teams everywhere are striving to care for their patients while protecting themselves from being the next victim of the virus. More unnecessary arrivals at hospitals, urgent care centers, and doctor’s offices are just interrupting the flow.

Enlisting the help of medical answering services can reduce this impact. The individuals who want to gain access to medical services can be screened over the phone in advance. This can prepare the hospital or other facility for the patient’s arrival – and possibly reduce the need for attending altogether.

Practicing Safe Social Distancing

During a time such as this, maintaining distance is crucial for safety. The last thing we want is for a great number of people to show up at medical facilities or testing sites. This will only further increase the spread of the virus.

Since day one, authorities have brought to light the importance of us maintaining social distance. It’s all about doing our part to reduce the spread. What easier way to do this than by providing individuals with the opportunity to speak to medical by calling in?

They will never have to leave their home! This is the best way to keep things distanced and orderly – all while giving knowledge, reducing fear, and maintaining safety, too.

Navigating Through COVID-19 With Clarity and Resilience

The truth is, we have never found ourselves in the situation we are in today. Our medical professionals, our government, and the general population. It’s the unknown factors that bring so much fear. People begin overreacting, hoarding supplies, and so on. We see it every time we turn on the news.

Now, imagine being able to contact someone who can answer your questions and provide you with a sense of relief and confidence? Facing scary, unknown situations is much easier when you are a full of confidence rather than fear – and medical answer services can be the guiding step to make this happen.

When the world around us gets a bit hazy amid this COVID-19 outbreak, bring some clarity and certainty to those in your community with the help of medical answering services.

Our world recently became uprooted and our workplace – as we knew it – temporarily no longer exists. Within a matter of weeks, the number of individuals working remotely has skyrocketed. In an economy that is seeing a record rate of unemployment, those employees who are able to work from home have a great opportunity.

But, let’s face it – although working remotely is possible, not every business is set up to do so, right? And for those that are, it is not always a smooth transition. For instance, individuals may be able to use certain programs to access their desktops in the office, but what about the routing of calls? Who is going to answer those? And, then there is that need to come together with your colleagues for briefings and meetings – how is that supposed to work if everyone is working remotely?

You don’t need to worry. As all the kinks get worked out, you will find that there is help to get you through. And, the best part? Your company looks like you had an emergency plan of solid gold. Here’s how virtual assistant services can help remote workers to stay connected and productive.

Sound Organized and Professional

Let’s be honest here. With everything that has happened over the last couple of months, many business owners have been scrambling to try to make things work. Depending on the line of business you are in, you may have even had to get creative in ways to make money. After all, just because the world around us seems to be shutting down, you still have bills to pay and employees to care for, don’t you?

Well, customers love hearing confidence. And, when you are struggling, confidence doesn’t always shine through. Therefore, enlisting the help of some virtual assistant services, your business can sound like it has everything together – even if only by a thread.

The voice that the customer will hear will be professional, polite, and well-informed. He or she will make your business appear to up and running with smooth operations all around. And, that’s the impression that can give a customer confidence in your company.

Call Answering, Routing, Transferring and Messaging

Speaking of confident answers, how are your employees going to answer calls? Sure, they have phones at their desks, but what is going to happen when they are working remotely? This is often the part that stumps small businesses.

Phone systems are complicated. Don’t believe us, just take a look at that phone room or closet where all the lines are hooked up. In addition to this, there is a lot of virtual organization that gets one call from one place to the next with the press of a button. It’s not like you can just uproot this system and send it home with your employees!

There is something you can do, though – use virtual assistant services. They will answer your calls as they come in and can then direct the calls to the right person. Not only will this keep your business moving, but it will also allow the caller to feel the personal touch and the direct service. Essentially, it’s a win-win.

The very nature of some businesses will keep all employees from taking calls at home. And, it’s understandable. There are confidentiality and HIPAA protections and so on that can disrupt the flow of conversation. That’s ok, though!

Virtual assistant services don’t simply answer and pass on calls. They can answer calls and take thorough, detailed messages, too. If you prefer to receive your messages and either disperse them to your teams or handle them yourself, you can. You can feel confident in the delivery of the message each and every time.

Group Meetings and Conferencing

If your business is used to gathering up all the employees at certain times of the day, week, month, etc., for particular meetings, you may think you can’t do that while working remotely. For any ordinary remote work situation, you could call the employees into the office for a meeting.

Unfortunately, during our current situation with COVID-19 and social distancing orders, that’s not really a possibility. So, what do you do? Well, virtual assistant services can help with that, too. With ease, they can initiate multi-conferencing.

What does this mean for you? You can hold meetings with all your employees at once. The best part is that you don’t have to worry about setting it up – the VA’s can handle that.

Behind-the-Scenes System

While you normally work from your office, you know how to handle all of your daily operations. It’s smooth sailing. But, when you are thrown into a new virtual workplace, you find yourself in new territory. Things that you are used to doing with ease may even seem impossible now.

Here’s some good news – while you were busy perfecting your in-office routines, virtual assistants were busy perfecting the virtual workplace. Making use of programs and other capabilities allow one to work smoothly and efficiently from home – with assistance, of course. And, well, they can help you navigate.

• Answering calls
• Transferring or routing calls
• Returning calls
• Setting appointments or calling with reminders
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These are just a few of the services virtual assistants can help with – all with extensive hours. They offer a great system with a high-quality phone system so your business will continue sounding as professional as if you were in the office. Don’t let all these uncertain changes in the world around us get you down. There is hope.

Virtual assistants have the tools and the knowledge to make remote work simple and effective. That’s why it is important – as you find yourself in this new way of running a business – to reach out and talk to the professionals. Don’t venture through this unknown territory alone. Do it with the guidance of those who do it every day! By taking this extra step, you are making this transition easier for your employees – and thus maintaining their productivity.

With the utmost professionalism, no one will ever know your business model has temporarily changed. Instead, it will look like you are moving forward as if all is right in the world. Maybe even better!

Tag: Coronavirus

Medical Answering Services Provide Clarity Amidst COVID-19 Uncertainty