Gabbyville

As a physical therapist, you’re busy developing treatment plans, helping patients recover and recuperate from injuries, educating patients and their families about the importance of exercising, assessing and evaluating patient conditions, managing pain levels, and helping patients do different activities.

And you need a great team of receptionists to help you communicate better, faster, and more professionally!

From carrying confident and compassionate conversations about range of motion, postular control, adduction, weight shift and motor planning — you can count on our trusty Gabbonistas to speak positively and knowledgeably to your patients!

Great customer service should be on top of a great physical therapy clinic’s list.

“With the nature of our business, we depend on the phones so much. For scheduling appointments, confirming them, speaking with PCPs, and others. It’s just an important part of the business,” remarked Sheila, a physical therapist who owns her own clinic. She runs it with her husband Mark, who’s also a physical therapist.
“We have a small practice, and our front desk person also assists us when we’re with patients. He’s really great and really helpful. And we wanted to relieve him of his other tasks, so he can focus on helping us with our patients. They’re absolutely smitten by him and he’s really dependable,” Sheila remarked.

“We trained one of his friends during the evenings to tend to the phones, but it wasn’t working out well. It does take some getting used to and a particular skillset.”

“After a couple of months, we just decided to try Gabbyville’s virtual receptionist services. The first few weeks were free because of their free trial. But their service was extremely professional. It didn’t take long for them to know our regulars, and they even manage to book new appointments with ease. It’s a great deal,” Sheila said.