Virtual Receptionists for Hospice, Nursing Homes, and Home Care Providers

 

What Hospice, Nursing Homes, and Home Care Providers Need

As a hospice, nursing home or home health care provider, you’re busy administering palliative care, scheduling home health workers for your various clients, making sure that activities of daily living are performed well for all your clients — and you need a great team of receptionists to help you communicate better, faster, and more professionally!

How Gabbyville Can Help Hospice, Nursing Homes, and Home Care Providers

You’re a helpful and warmhearted hospice, nursing home and home health care provider — and ensuring that superior service is rendered to your clients are your utmost priority.

And while you’re making sure that healthcare professionals under your watch are helping clients with personal care and grooming, performing light housekeeping, assisting with exercises, reminding about medications, and escorting clients to important doctor’s’ appointments and even social events, allow Gabbyville’s top-of-the-line virtual receptionists to build great rapport with your clients, home health aides, CNAs, companions, nurses, therapists, social workers, and your very own staff!

Because our professional virtual receptionists work remotely, you will save a considerable amount of money — money you could use to further improve your services. On top of that, you won’t have to worry about your receptionist calling out. We guarantee that all calls will be answered all the time, because we understand how important communication is in the hospice and home health industry. We aim to help you provide trustworthy and caring service in all aspects of your business, while saving you money in the process.

Our professional virtual receptionists work wonders to complement you and your hospice, nursing home, or home health company as they promptly and attentively answer all calls. Aside from this, our virtual receptionists are careful, considerate, and will protect the privacy and confidentiality of your patients.

Check out how Gabbyville’s virtual receptionists work from outside your company to make it the best it could be!

Professional, polite and cheerful call-handlers

Our Gabbonistas’ professional, cheerful, and well-spoken manner of conversing over the phone is guaranteed to win over your patients old and new and answer all basic questions about your business. From first-time callers calling to inquire about your services to your regular patients, our virtual receptionists will make them feel like royalty all the time!

No missed calls (and clients) guaranteed

With Gabbyville, all your calls are answered — all the time. You won’t have to worry about missing new patients and service inquiries anymore, especially when you’re busy speaking with a potential client.

All calls get screened and connected to the right people, always

Let our Gabbonistas interact with and screen callers efficiently and patiently. By getting Gabbyville, we’ll make sure that all calls get the right attention, always. Building strong and lasting relationships via meaningful over-the-phone service ranks high in our order of priorities at Gabbyville!

Detailed message-taking and fast delivery times

Our Gabbonistas will make sure that you get the full, correct details of any and all calls, always. Masters of message-taking, our Gabbonistas are great listeners and know which questions to ask for you. We’ll deliver all messages via email or SMS so you can get it instantly. We deliver fast, for no extra charge!

Accurate scheduling and booking of appointments

Our Gabbonistas can work with any scheduling software (such as Timetrade, SetMore, Google Calendar, Outlook and more) to schedule all your appointments promptly. Spend your time helping more people and expanding your clientele, and we’ll happily take care of the tedious tasks behind it.

 

Are you ready to build a better business?

Get Gabbyville FREE for 14 days today!

Why Hospice, Nursing Homes, and Home Care Providers Need Gabbyville’s Receptionists

We are top-notch conversationalists!

Gabbyville’s receptionists for hospice, nursing homes and home care providers are known for their professional and courteous communication skills, which will only make you build a great reputation with clients of different types and ages, nurses, fellow health practitioners, and your very own employees. And when your callers are not at their most cheerful and are feeling vulnerable, our Gabbonistas are trained to put callers at ease and practice sensitivity, confidentiality, and empathy on all calls. Our Gabbonistas are also great at communicating with you and your team via email and text.

We know the industry lingo by heart!

We understand that hospice and home care professionals communicate with their patient and colleagues constantly. This is why our Gabbonistas are trained on basic lingo to make sure that our calls are professional and are also efficient, to save you money. From carrying confident and compassionate conversations about respite care, self-directed support, preventative services, advance directives, continuum of care, and the dementia care — you can count on our trusty Gabbonistas to speak positively and knowledgeably to your patients.

Our transcription skills are simply spectacular!

Our virtual receptionists not only have super fast typing speeds, but they also have strong listening, grammar, spelling, and overall vocabulary skills to ensure that all important patient and peer conversations over the phone are tended to professionally and privately at all times. We know how important accurate and confidential transcriptions are for mental health professionals, as the efficiency and productivity of your services rely on accurate information received from your amazing clients and colleagues alike. This is why we make sure that our transcription skills are second to none!

We are superior schedulers!

Our services cover the skillful scheduling of your callers into confirmed appointments within minutes! Our virtual receptionists are trained to be savvy with different types of scheduling software and programs to help keep your scheduling system in tip-top shape! We’ll schedule patients on available days and hours, make confirmation calls upon your request, make sure to promptly inform you of any and all changes, adjustments, and cancellations, and calendar in important (very important) consultations, examinations, meetings and more!

Treat your Gabbonista as your own personal receptionist! This means that your Gabbonista will handle both inbound and outbound phone calls for you.
You can easily communicate with your Gabbyville receptionist by phone, email, or text.

For example, you may ask your Gabbonista to:

“Please confirm all home health aides and CNAs scheduled for the 7 am to 3 pm shift if they were able to clock in on time at their respective assigned clients for the day.”

Our Gabbonistas will cheerfully and professionally do the task, saving you precious time and money!
All inbound and outbound phone calls are simply deducted from the same monthly pool of minutes!

Check out our handpicked list of helpful links
Check out our handpicked list of helpful links

Are you ready to build a better business?

Get Gabbyville FREE for 14 days today!