Comparing Gabbyville and CallRuby

We know, understand, and appreciate that your great business has unique needs. That’s why we want you to be able to choose which service works best for you.

Here are two amazing virtual receptionist companies for you to choose from — Gabbyville and Call Ruby!

Ruby Receptionists or Call Ruby has been in the virtual receptionist business since 2003, and was established in Portland, Oregon. They’ve made a name for themselves in being a friendly virtual receptionist team, and garnered a nationwide clientele.

Gabbyville, a fairly newer virtual receptionist company, made waves in the nationwide scene all the way from Tennessee. Specializing in boutique virtual receptionist services, they believe that call quality should always be excellent — through their friendly and professional Gabbonistas.


Features

Check out what Gabbyville and Call Ruby have to offer your business!

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Features

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No strings
attached promo

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Live call answering and message-taking

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Dedicated team of virtual receptionists

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Cheapest plan

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Daily live receptionist coverage time


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Toll-free and/or local number included

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Unlimited talk and voicemail time

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Voicemail transcription

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After-hours message transcription

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Per second billing or 1 minute increments?

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Usage alerts

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Direct communication with your virtual receptionist team

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Online Scheduling

Call transferring

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Messages sent via email or text

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Outbound calling at no extra charge

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Are spam/ telemarketer calls billed against the monthly plan?

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Custom call script / FAQ answering

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Customer dashboard, mobile app for android and iOs

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Integrations






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Free Voicemail box

Basic

14-day free trial

Yes

Yes, with Premium and Executive plans

$99 per month for 50 receptionist minutes

14 hours (8 am to 10 pm EST) from Mondays to Fridays.
Customized requests can be
handled as required


Yes

Yes

Yes

Yes

Per second billing.
We don’t round up to the minute

Yes

Yes, via text message and email.

Yes

Yes

Yes

Yes

Absolutely not

Yes

Customer dashboard now available,
mobile app coming soon

With different scheduling software (Timetrade, Outlook, etc.). Gabbyville will also fill out online forms, do order
processing, and so much more!






Up to twenty (20) free voicemail boxes for your business’s staff/ employees for Premium plan

Standard Most Popular!

21-day money-back guarantee

Yes

Dropped into pool of receptionists

$259 per month for 100 receptionist minutes

16 hours (5am-9pm PT/8am-12m ET) from Mondays to Fridays
12 hours (6am-6pm PT/9am-9pm ET) from Saturdays to Sundays


Yes

Yes

No

No

30-second increment billing

No custom reports of
custom requests regarding usage.
Information is accessible via online

No direct communication with receptionists
Pooled responses from Support

Online scheduling not available

Yes

Yes, via email.

Yes

Solicitor calls are billed with an effort to ask them if they’re solicitors to have them remove the client number from their call list

YES, but FAQs are limited to 5 questions

Yes

Integrations with Clio and Lexicata for businesses in the legal industry






1 voicemail box included with Plan A. Additional ones offered at $10 per voicemail box, per month

Features

Check out what Gabbyville and Call Ruby have to offer your business!

gabbyville

14-day free trial

Live call answering and message-taking

Dedicated team of virtual receptionists to build rapport with your clients, with Premium and Executive plans

Cheapest Plan: $99 per month for 50 receptionist minutes

Daily live receptionist coverage time: 14 hours (8 am to 10 pm EST) from Mondays to Fridays.
Customized requests can be
handled as required

Toll-free and/or local number included

Unlimited talk and voicemail time

Voicemail Transcription

After-hours message transcription

Per second billing.
We don’t round up to the minute

Usage alerts

Direct communication with your virtual receptionist team, via text message and email.

Online Scheduling

Call Transferring

Message sent via email or text

Outbound calling at no extra charge

Appointment Reminders

Absolutely not spam/telemarketer calls billed against the monthly plan.

Custom call script/FAQ answering

Customer dashboard now available,
mobile app coming soon

Integrations: With different scheduling software (Timetrade, Outlook, etc.). Gabbyville will also fill out online forms, do order
processing, and so much more!

Free Voicemail Box: Up to twenty (20) free voicemail boxes for your business’s staff/ employees for Premium plan

ruby Most Popular!

21-day money-back guarantee

Live call answering and message-taking

No dedicated receptionists, only a general pool.

Cheapest Plan:$259 per month for 100 receptionist minutes

Daily live receptionist coverage time 16 hours (5am-9pm PT/8am-12m ET) from Mondays to Fridays
12 hours (6am-6pm PT/9am-9pm ET) from Saturdays to Sundays

Toll-free and/or local number included

Unlimited talk and voicemail time

No Voicemail transcription

No After-hours message transcription

30-second increment billing

No custom reports of
custom requests regarding usage.
Information is accessible via online

No direct communication with receptionists
Pooled responses from Support

Online scheduling not available

Call transferring

Messages sent via email

Outbound calling at no extra charge

Solicitor calls are billed with an effort to ask them if they’re solicitors to have them remove the client number from their call list

Custom call script / FAQ answering, but FAQs are limited to 5 questions

Customer dashboard, mobile app for android and iOs

Integrations with Clio and Lexicata for businesses in the legal industry

1 voicemail box included with Plan A. Additional ones offered at $10 per voicemail box, per month

Choose what’s best for your business! Please feel free to check out more of these two amazing companies:

*The Ruby Receptionist logo, along with the trade names Call Ruby, and Ruby Receptionists are owned by Ruby Receptionists and copyright rules and regulations apply. Please feel free to reach out to us to request changes or to dispute any information found in this page.


The Takeaway!

 

Overall, we feel that Call Ruby is certainly a great provider of virtual receptionists services and is highly regarded in the industry.

We also feel that Gabbyville has taken great effort to not only offer what Call Ruby offers, but additional, more custom boutique services that are all available at lower price points.

To this end, those businesses which would like to retain high quality professional answering services at extremely competitive pricing should utilize Gabbyville’s FREE TRIAL offer to try first hand!


The Gabbyville Culture

 

We simply love building businesses to their full potential!

We at Gabbyville understand that different businesses have a variety of needs. This is why we open the avenues for clients to choose what’s best for them. We believe that this is what real service is all about. There’s enough room for growth and success for all of us!

Gabbyville aims to make a more service-oriented and unity-loving world — one amazing phone call at a time.

Call a Support
Team Member

Ask away! Talk to one of our friendly team members today!

FAQs

Check it out! Questions about our company? They’re all answered here!

Are you ready to build a better business?

Get Gabbyville FREE for 14 days today!