That title might sound silly to you. How would a receptionist make my office more productive? So they answer the phones, so what? If you actually sat down and mapped out all of the time that you spend on the phone or that your employees spend on the phone, you are probably going to surprise yourself. Most people at businesses spend a large chunk of the workday on the phone, and that means they are not able to get to the work they need to be doing. So yeah, a receptionist can make your office more productive by answering the phone. But we are not just talking about a standard, traditional receptionist here. We are talking about a virtual receptionist, and they can help you make your office so much more efficient in so many ways.
First of all, they can answer the phone for you, and they will. In fact, at any time during work hours, they will answer the phone. This actually is not the case with a traditional receptionist. A traditional receptionist will have to take breaks, and that will mean there is time that they will be away from the phone. A traditional receptionist is also normally just one person. With most virtual receptionist services, such as Gabbyville, you have an entire team working for your business. That means that even if one person is taking a break, then there are several other people that will still be there making all of your calls are being answered. Furthermore, you do not have to worry about missing other important calls while your traditional receptionist is bogging up other lines. With a virtual receptionist, everyone’s calls will be answered promptly, cheerfully, and exactly the way you want it. How does this make you and your business more productive though? Well most of the calls that a business receives will be asking for information that is easily found like hours, prices, location, and so forth. If you think about it, these are the pieces of information that automated voices provide when you call a major corporation. It might not seem like these calls take you away from your real job much, but they add up quickly, and the time you lose when you keep getting distracted and losing your focus is actually pretty significant too. A virtual receptionist means you never have to do that. You also do not have to worry about callers hanging up and turning away from you when they hear that robotic, droning automated voice. Callers will be greeted with professionalism and a welcoming voice. And while the virtual receptionists are handling all of those annoying calls, you can focus on taking care of what really needs to be done and the parts of the job that are actually in your job description.
Virtual receptionists do more too. A virtual receptionist means that you are no longer tied to the office. If you have off-site work that you need to do or a meeting to go to, you do not have to worry about missing that important call you were waiting on. A virtual receptionist can have a call forwarded to you on a cell phone or through a computer. They can also take a message and send it to you via text, email, voicemail, or other options. This means that you are never bound to the office again. For most purposes, the office goes wherever you go when you have a virtual receptionist. But let’s talk about that important meeting you have too. If you’re anything like most people, you have a lot of work on your plate, and getting behind and disorganized can happen all too easily. Luckily, a virtual receptionist can help you out with that too. A virtual receptionist can make sure that your schedule is up to date, clear of any possible mistakes, and they can even send you reminders of when you have something coming up. Just think about how much more productive and organized you would be if you had someone to just send you a gentle text reminder when you need to start heading out for that big meeting. You would be so much more on top of things and so would your business, and that’s just the tip of the iceberg of what a virtual receptionist service can do for you and your business.