How a Virtual Receptionist Can Help a Plumber, Electrician, or Other Handyman

Receptionist making appointmentSo you have your license and the experience to work as some kind of handyman. Maybe you’re a plumber, or maybe you’re an electrician, or maybe you’re something else entirely. Most people probably assume that your job simply consists of fixing whatever is broken and moving on to the next job, but there’s a lot more to it, isn’t there?

After all, when you start working as any kind of handyman or maintenance worker, the jobs don’t just make themselves. You have to find clients, establish a reputation in the community, deal with logistics, and schedule the orders. All of that on top of simply doing the work that you have to do. With all of this added work that you probably didn’t intend on doing when you got into this line of work, you can easily find yourself swamped under lots of office work. This keeps you from actually going out and completing orders. And, of course, if you don’t have time to complete the orders, how will you get paid?

This is when it would be really helpful to have some extra assistance to take care of these extra parts of the job. A receptionist, obviously, would be an excellent idea, but there are so many issues with a traditional receptionist. Just to begin with, many handymen and other maintenance workers do not have an actual physical office that a secretary would work from. Furthermore, many handymen are working for themselves and working like contractors of sorts. If this is true in your case, you are not going to want to spend a significant chunk of your earnings on another person’s salary. After all, a traditional secretary would likely require a salary, benefits, and so forth. At the same time, a receptionist would mean you would have to worry about missing calls (and therefore missing precious job opportunities, building a reputation with clients, and so much more). It also means you would be able to focus more on the working part of work and actually be able to do what you planned to do when you went into this line of work.

Fortunately, there is an option that provides the benefits of traditional receptionists without the problems they create on their own. That solution is a virtual receptionist. A virtual receptionist works just like a traditional service, but does a lot more for a lot less. A virtual receptionist takes calls and messages for you, forwards calls, schedules appointments, keeps you up to date on your work, and so much more. Plus, you don’t have to worry about having a physical location or not. When you pay the monthly subscription, you are signing up for a team of receptionists that work remotely, but still provide excellent level of care to your clients and potential clients. You also don’t have to worry about that extra salary being taken out of your profits. Virtual receptionists are much cheaper than traditional, in house receptionists, and because you are contracting out their services, you don’t have to worry about benefits, sick time, or anything else.

In fact, you could easily think of virtual receptionists as a handyman for handymen. They come in and fix all of the problems the handymen are having with their own work. If you are struggling to get clients, this is also a great option to really boost your reputation in the community. Imagine a potential client that is shopping around for a plumber to come fix an issue with their kitchen sink. They call several plumbers to inquire about services, but one particularly stands out to them. This plumber has a receptionist that answers the phone promptly – there’s no chance the call will be missed because the receptionist is always working during work hours. The receptionist is friendly, knowledgeable, and provides all the information the client needs quickly and courteously. Now compare that to the other plumbers that answered their cell phone while they were in the middle of a complicated job or the plumbers that didn’t even answer the phone because they were too busy. I think you can imagine which plumber got the job from this client.